As a UC headset manufacturer with over 30 years of professional experience and ISO 9001, ISO 14001, and BSCI certifications, Boxin Electronics provides comprehensive OEM and ODM manufacturing solutions for global audio brands, electronics retailers, and private label companies, including: office headset solutions, call center headset solutions, and hybrid office solutions. Our product range covers: office headsets, USB headsets, Microsoft Teams headsets, AI noise-canceling headsets, single-ear headsets, and wireless Bluetooth headsets. We boast strong production capabilities, equipped with 15 injection molding lines and 8 assembly lines, ensuring precise delivery. Our products comply with international certifications such as CE, RoHS, and FCC, and we participate in the entire process from mold design to inspection.

One-Stop OEM / ODM Solutions

We offer comprehensive one-stop services that cover the entire product lifecycle. From initial idea to final delivery, our experienced team manages each step with precision and strict quality control.

Our full-service capabilities include:

3D product design and structural development

Mold design and in-house mold manufacturing

Injection molding and component production

PCB layout and electronic solution design

SMT assembly and circuit integration

Final product assembly and system integration

Reliability testing and performance validation

Pilot production and mass production management

Quality control inspection at every stage

Global shipping and logistics support

365-day after-sales service

Flexible Customization Options

We understand that different markets and applications require different product specifications. Our OEM/ODM services are designed to meet diverse customer needs with flexible customization options.

Core Function Customization

We provide tailored functional solutions based on application scenarios, including:

Active Noise Cancellation (ANC) or Passive Noise Cancellation

Single-ear or dual-ear headset configurations

Adjustable microphone quantity and positioning

Multiple interface options such as USB, Bluetooth, and QD

Enhanced durability for intensive usage environments

Exterior Design Customization

Our design team supports personalized appearance solutions to match your brand identity:

Custom color schemes and finishes

Material selection including plastic, metal, and leather

Logo application methods such as silk screen printing, laser engraving, and hot stamping

Acoustic Optimization for UC Office Headsets & Call Center Headsets

Targeting both office and call center applications, we offer professional acoustic tuning and DSP optimization, focusing on improving call clarity and noise reduction performance:

Enhanced voice clarity and voice optimization
AI ENC environmental noise reduction and strong noise suppression
Microphone near-field pickup optimization
Echo cancellation
Wideband voice and DSP call tuning
Multi-platform UC compatibility optimization (Teams / Zoom)
Long-duration call stability optimization
Improved anti-interference capabilities in high-noise office environments

Through meticulous tuning for different office and call center environments, we ensure a clear, stable, and reliable call experience even under complex noise conditions.

Packaging and Accessories Customization

We provide complete packaging solutions to enhance product presentation and market competitiveness:

Retail box design with customized size, color, and specifications

Carrying cases for portability and protection

Spare ear cushions for extended product life

Extension cables and additional accessories

Partner with Huizhou Boxin Electronics

Whether you need a fully customized ODM solution or flexible OEM production, Huizhou Boxin Electronics is your trusted partner. We are committed to delivering high-quality products, efficient service, and long-term cooperation for global clients.

our Partners

As a professional UC (Unified Classroom) office headset OEM/ODM manufacturer, Boxin Electronics has long provided customized office headset solutions to global brand owners, distributors, and enterprise clients. Its clients include international brands and retail channels such as Hama, PlayStation, Maono, Truvoice, Hercules, and Walmart.

We trusted by

 

What Our Partners Say

We have been working with Boxin for over three years on ENC noise-cancelling headsets for large-scale call center deployments in India.
Boxin supported us with microphone tuning, noise reduction optimization, and stable mass production. The headsets perform consistently in high-noise environments, which is critical for our daily operations."

Rajan Kapoor

From India

Boxin has been our ODM partner, specializing in developing wireless Bluetooth headsets for the Japanese market.

Their team focuses on sound balance, wearing comfort, and product stability, helping us bring reliable wireless headsets to market. They also provide us with technical support and guidance.

 

Sato Takumi

From Japan

We began our partnership with Boxin in 2019, and they are our ODM partner for Microsoft Teams headsets and mono-ear headsets designed for office use.

Their experience in unified communications applications and enterprise needs enables them to deliver consistently and accurately each month, and they assist with product updates and iterations.

David chen

From the US

Professional UC Headset OEM & ODM Manufacturing Process

Boxin Electronics specializes in OEM/ODM custom development of UC office headsets, call center headsets, and enterprise communication headsets.Leveraging mature acoustic R&D capabilities, structural design experience, and a stable mass production system, we help global brand owners, distributors, and enterprise clients quickly complete the entire development process from product concept to large-scale mass production.

Step 1: Requirement Discussion & Feasibility Evaluation

At the initial stage of the project, we will gain a thorough understanding of the client's target market, usage scenarios, and product positioning, and conduct a technical and mass production feasibility assessment of the UC headset project.

Customization requirements include:

1. Core Function Customization

AI ENC Environmental Noise Cancellation

ANC Active Noise Cancellation / PNC Passive Noise Cancellation

Single Ear / Dual Ear Design

Number of Microphones and Pickup Solution

USB / Bluetooth / QD Interface

Teams Compatibility

Long-Term Call Stability

Call Center Durability Requirements

2. Appearance and Structural Design

Product Colors and CMF Options

Plastic / Metal / Leather Material Selection

LOGO Processing (Silk Screen Printing, Laser Engraving, Hot Stamping)

Optimized Wearing Comfort

Lightweight Structural Design

3. Acoustic Tuning Requirements

Voice Clarity Optimization

Call Noise Cancellation Tuning

DSP Voice Optimization

Broadband Voice Enhancement

Bass and Balanced Style Tuning

4. Packaging and Accessories Customization

Color Box Packaging Design

Corporate Brand Packaging Solution

Storage Bag and Spare Earcups

Extension Cable and Adapter Cable

User Manual and Labels

Boxin Output Content:

Preliminary Technical Feasibility Analysis
ODM/OEM Development Recommendations
Cost Assessment and BOM Analysis
Project Development Cycle Planning
Preliminary Risk Assessment

This stage helps identify technical risks, compatibility risks, and cost issues in advance, ensuring the UC earphone project can smoothly enter the development phase.

 

Step Two: Solution Design & Product Specification Confirmation

After confirming the project direction, we will translate the client's requirements into a mass-producible UC earphone product solution.

Boxin's main deliverables include:

Product Structure and Appearance Design

3D Product Rendering

CMF (Color, Material, Surface Finish) Solution

Ergonomic Wearing Design

Cavity Structure Design

Electronic and Acoustic Solutions

Chip Platform Confirmation (Qualcomm, Jieli)

Bluetooth Solution Confirmation

Microphone Pickup Path Design

AI ENC Noise Reduction Solution Design

DSP Call Algorithm Solution

Packaging and Accessory Solutions

Packaging Design Sketches

Accessory List Confirmation

Label and Instruction Manual Design

Project Management

NDA Confidentiality Agreement Signing

Product Specification Confirmation

ODM Development Solution Confirmation

This stage helps clients confirm product direction in advance, reducing the risk of subsequent structural modifications and mass production rework.

 

 

Step 3: Engineering Sample Development and Acoustic Tuning

After product solution confirmation, we will quickly produce UC headset engineering samples to verify product functionality, call quality, and wearing experience.

Sample development includes:

Electronic function development

PCB circuit design
PCBA assembly
Bluetooth software debugging
USB communication debugging

Structure and appearance fabrication

CNC machining
3D printing prototyping
Surface treatment and logo creation

Acoustic tuning

Frequency response optimization
Microphone sensitivity tuning
Call noise reduction optimization
DSP parameter tuning
Signal-to-noise ratio optimization

Function verification

Teams compatibility testing
Zoom compatibility testing
Call quality testing
AI noise reduction verification
Bluetooth connection stability testing

We typically provide 1-3 rounds of engineering samples and iterate based on customer feedback.

The engineering sample stage allows for early verification of the UC headset's call performance, compatibility, and user experience, providing a reliable basis for subsequent mold development.

 

 

Step 4: Tooling Development & Pilot Production

After engineering sample confirmation, the project enters the formal mold development and pilot production stage.

The main processes include:

Mold Development

2D Engineering Drawing Output

DFM Manufacturability Analysis

Injection Mold Development

Hardware Mold Development

Mold Trial

T0/T1 Trial Verification

Dimensional Tolerance Verification

Appearance Consistency Confirmation

Structural Assembly Verification

Small Batch Trial Production

Trial Production Verification

Production Process Optimization

Assembly Process Optimization

The mold development cycle is typically 4–6 weeks, and the project team will continuously update the development progress.

This stage directly impacts the consistency, structural stability, and long-term reliability of the UC earphones in subsequent mass production.

 

 

Step 5: Engineering Validation Test (EVT) & Design Validation Test (DVT)

To ensure the UC earphones meet the requirements of enterprise-level communication scenarios, we will conduct complete engineering validation and reliability testing.

EVT Engineering Verification Testing

Small Batch Verification (10–30pcs)

Main Verifications:

Call stability
Microphone performance
AI ENC noise reduction effect
Bluetooth connection stability
DSP call algorithm

Reliability testing includes:

Drop test
High and low temperature test
Plug-in/out life test
Button life test
Aging test
Wire bending test

DVT Design Verification Testing

Trial Production Phase (200–500pcs)

Main Contents:

First Article Inspection (FAI)

Line production verification
Packaging drop test
Product consistency verification
Bulk production stability test

Certification Support: CE, FCC, RoHS, REACH, EMC testing

The EVT and DVT phases significantly reduce quality risks, compatibility issues, and certification risks during mass production.

 

 

Step Six: Mass Production & Quality Management

After all testing and verification are completed, the project will enter the stable mass production phase.

Boxin Electronics adopts a standardized UC headset manufacturing management system to ensure consistent performance across different batches.

Quality Control Process

IQC (Incoming Quality Control)

Raw Material Inspection

Speaker and Microphone Testing

Electronic Component Verification

IPQC (In-Process Quality Control)

Assembly Process Inspection

Acoustic Parameter Testing

Bluetooth Function Testing

AI ENC Function Testing

OQC (Outgoing Quality Control)

Finished Product Full Inspection

Appearance Inspection

Call Performance Verification

Packaging and Labeling Confirmation

Reliability and Consistency Management

All UC headset products must undergo:

Acoustic Consistency Testing

Microphone Performance Verification

Long-Term Aging Testing

Battery Safety Testing

Multi-Platform Compatibility Verification

All production processes are executed in accordance with ISO14001 and ISO9001 quality and environmental management systems to ensure the long-term stability and low return rate of enterprise-grade office headsets.

 

 

Start your custom project today or fill out our [online request form] – we will provide an initial proposal within 24 hours!