Introduction

Call Center Headset with Removable Battery – industrial-grade headset with hot-swappable batteries and fast charging, built for long-shift call center use.Reduces downtime and ensures clear, reliable communication in large-scale deployments.

Product Advantages

Fast Charging
Fully charges in ≤2 hours for up to 15 hours of talk time.

Removable Battery
Hot-swappable battery can be replaced without removing the headset.

AI Noise Cancellation
ENC technology reduces keyboard, AC, and ambient noise by ≥-25dB across 100Hz–3kHz for clear communication.

Professional Audio
40mm dynamic drivers (20Hz–20kHz) and omnidirectional mic (50Hz–10kHz) deliver natural, full-range sound.

All-Day Comfort
Lightweight headband and protein leather ear cushions, with 270° rotatable microphone for extended-shift wearability.

Plug-and-Play Compatibility
Bluetooth 5.2 or USB-C/USB-A connection; works with Windows/macOS/Linux and major UC platforms for easy setup.

Safety & Reliability
Triple circuit protection (OVP, OCP, NTC) ensures stable operation under high load or temperature conditions.

Customization Services

Function: Active/passive noise cancellation, single/dual ear, microphone count, USB/Bluetooth/QD interface.

Appearance & Branding：Color, material (plastic/metal/leather), logo via screen printing, laser engraving, or hot stamping.

Audio：Voice clarity, bass, or full sound profile tuning.

Packaging & Accessories：Custom boxes, carrying cases, spare cushions, extension cables.

Quality Control

Every headset undergoes rigorous testing to ensure reliability for large-scale call center use:

72-hour aging and burn-in tests;

High/low temperature cycling (-20°C to 60°C);

1.2-meter drop and cable bend durability tests;

100% audio calibration and function verification.

Certification

12-month warranty: Non-human damage covered with free repair or replacement.

Technical Support: Dedicated team with 24-hour weekday response.

Global Logistics: Supports DHL/FedEx delivery or integration with your logistics system for efficient bulk shipping.

Specifications

Item	Specification
Model	BX-003BT
Bluetooth Version	Bluetooth 5.2
Transmission Range	>10 m (open space)
Speaker	Φ40mm, 32Ω, Sensitivity 105±3dB @1kHz, Frequency 20Hz–20kHz, Max Input Power 30mW
Microphone	Omni-directional, Sensitivity -38dB, Frequency 50Hz–10kHz
Noise Cancellation	AI-based ENC, ≥ -25dB noise reduction, 100Hz–3kHz bandwidth
Battery Capacity	300mAh (removable Li-ion battery)
Charging Port	USB-C
Charging Time	≤ 2 hours
Battery Life	Music: ≥ 35 hours; Calls: ≈ 15 hours (with LED)
Standby Time	About 1 year
Safety Protection	OVP (Overvoltage), OCP (Overcurrent), NTC (Overtemperature)
Wearing Style	Over-ear, protein leather ear cushions & headband, PC+ABS headband
Microphone Adjustment	270° rotatable + flexible boom
Ear Cup Rotation	90° dual-direction (180° total)
Operating Temperature	-20°C to 60°C (Charging: 5°C–45°C)
Compatibility	Windows/Mac/Linux, UC platforms (Teams, Zoom, etc.), USB-C laptops, IP phones
Optional Accessories	USB Audio 1.0 Dongle, spare battery, carrying case

Products Description

All removable batteries comply with CE, REACH, and RoHS standards, guaranteeing safety, compliance, and environmental responsibility.

Certificate

Our company has obtained authoritative certifications for multiple international management systems, including ISO9001, ISO14001, and BSCI. All products comply with CE, RoHS, REACH, and FCC standards, and support UC and Microsoft Teams certification.